Damaged or Defective Products
Refusing Delivery of Damaged Items.
If you receive your package open or damaged, refuse delivery of the merchandise then contact our customer care department right away at
Post Delivery Damage Discovery.
If you realize you received a damaged or defective product after accepting delivery, contact us immediately at
We will send you a replacement immediately after receiving the damaged or defective product within 15 days of receipt of your order. We will not charge you any additional shipping or handling fees for replacement shipments. For complete instructions on returns, see our returns policy page for full instructions.
